You can contact us through the online chat option or by emailing us at [email protected] customer support team will respond you at their earliest. You can also call us during ourworking hours that is 9:00 am to 4:00 pm. If by any chance, we are not available on the call andthe line is busy, please leave a message so we can get back to you.
We have a proper exchange and return policy implemented for all our customers and orders, which you can read to get a better understanding of the procedure.
The products are delivered usually within 3-4 days of order confirmation. If in case, there is a delay due to any particular reason, we always make sure to inform our customers about it.
Yes, we offer quite a lot of seasonal discount offers. You need to keep an eye on the seasonal sales so that you can avail our amazing discount offers as well.
We are quite affordable and therefore, on bulk orders we provide a reasonable discount. You can call or email us to get further details regarding the discount criteria. It depends on the total amount of the order you are placing.
Yes, we guarantee to use 100% original leather. The material we used is an agricultural by-product. We get the hides of animals and then convert it into different types of leather forms and shapes to stitch top-quality and low-cost leather jackets.
We offer cash on delivery (COD), bank transfer, credit/debit card, and PayPal online money transaction options. You can make the payment using any of the mentioned methods, however, with online methods the payment will be done in advance.
Customers’ personal information including name, billing details, and shipping address is necessary to initiate the online transaction process. Furthermore, it also helps us to improve the fraud minimizing mechanism. It is completely safe as our website is specifically designed with all the added security software to prevent third party interference, therefore, you don’t need to worry about your billing details or your personal information as it is completely protected.
Yes, you can request to get your order nicely wrapped as a gift. Email or call us to get further information regarding the service.
Upon order confirmation, we send a detailed email mentioning the order and delivery details to every customer and therefore, if you don’t get an email, you must contact our customer support team.
All the products that we have to offer are listed on our website along with the price and pictures. You can have a look at them and decide what you want to order.
Yes we deliver worldwide through DHL or FedEx. However, unfortunately the COD method is available for nationwide orders only. International orders must be paid in advance through bank transfer.
When an item runs out of stock, our system identifies that on the website and the visitors can’t add that particular item to the cart. You will not be charged for any out of stock product and therefore, you don’t need to worry about it.
You can track the order progress on your account on our website. We regularly update to help our customers know the progress of their orders.